National Trade Tech

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Refund Policy

CANCELLATION AND REFUND POLICY

If for any reason a participant is not accepted, the participant is entitled to a refund of all monies paid minus the cost of any unreturned National Trade Tech equipment.   

Three-Day Cancellation: A participant who provides written notice of cancellation within three days (excluding Saturday, Sunday and federal and state holidays) of signing an agreement is entitled to a refund of all monies paid minus the cost of any equipment provided. No later than 30 days after receiving the notice of cancellation, NTT shall provide the refund. In line with this the drop/add period is 3 business days.

Refund after the Three-Day Cancellation Period:     

A participant choosing to withdraw from NTT after the Three-Day Cancellation Period is to provide written notice to the Director and schedule / complete an offboarding call with the Director or their designee.

The participant only has 30 days after starting to utilize this clause to get a partial refund. Anything after 30 days, no refund will be issued. 

  a. The notice is to indicate the expected last date of attendance and be signed and dated by the participant. The notice can be emailed to: [email protected]   

  b. For a participant who is on an authorized Leave of Absence, the withdrawal date is the date the participant was scheduled to return from the Leave and failed to do so.   

  c. All refunds will be issued within 30 days of the determination of the withdrawal date.   

Payment charges/refunds:   

  1. A participant who provides written notice of cancellation within three days (excluding Saturday, Sunday and federal and state holidays) of signing an enrollment agreement is entitled to 100% of payment.   
  2. After the Three-Day Cancellation Period, but before 30 days after enrollment have elapsed, the payment refund will be determined as follows: 

Percent of Clock Hours Attempted   

Refund Amount   

10% or less   

30%   

More than 10%   

No refund is required.  

The percentage of clock hours attempted is determined by dividing the total number of program clock hours that have been completed by the participant at the time of their withdrawal by the total number of clock hours in the program. Any refund due will be issued within 30 days of the date of participant notification.  

Holder in Due Course Statement: Any holder of this consumer credit contract is subject to all claims and defenses which the debtor could assert against the seller of goods or services obtained pursuant to this contract or with the proceeds hereof. Recovery hereunder by the debtor shall not exceed amounts paid by the debtor (FTC Rule effective 5-14-76).  

Excused Absences: From time to time, a participant may be absent from the program due to unexpected events. These absences can be excused without impacting attendance under the following criteria:  

  1. The participant communicates to a member of the National Trade Tech (NTT) staff or otherwise designated representative the reason behind their absence(s).   
  2. The participant confirms in writing via email with a member of the National Trade Tech staff or otherwise designated representative that they would like their absence to be considered excused if offered by NTT staff to do so. 

REFUND POLICY FOR PARTICIPANTS CALLED TO ACTIVE MILITARY SERVICE

  1. A participant of the program who withdraws from the program as a result of the participant being called to active duty in a military service of the United States may elect one of the following options for each program in which the participant is enrolled: 
    1. If payment and fees are collected in advance of the withdrawal, a pro rata refund of any fees, or other charges paid by the participant for the program and a cancellation of any unpaid fees, or other charges owed by the participant for the portion of the program the participant does not complete following withdrawal; 
    2. A grade of incomplete with the designation “withdrawn-military” for the courses in the program, other than courses for which the participant has previously received a grade on the participant’s transcript, and the right to re-enroll in the program, or a substantially equivalent program if that program is no longer available, not later than the first anniversary of the date the participant is discharged from active military duty without payment of additional fees, or other charges for the program other than any previously unpaid balance of the original fees, and charges for books for the program; or 
    3. The assignment of an appropriate final grade or credit for the courses in the program, but only if the instructor or instructors of the program determine that the participant has: 
      1. satisfactorily completed at least 90 percent of the required coursework for the program; and 
      2. demonstrated sufficient mastery of the program material to receive credit for completing the program. 

The payment of refunds will be totally completed such that the refund instrument has been negotiated or credited into the proper account(s), within 60 days after the effective date of termination.